Terms of Service

Terms of Service and Text Messaging Program Terms for Swift Support AI LLC

Last Updated: January 27, 2026

1. Program Description

Swift Support AI LLC ("we," "us," or "our") offers an SMS text messaging program that provides appointment confirmations, appointment reminders, reschedule notifications, and promotional messages related to our AI automation services. By participating in this program, you agree to receive text messages from Swift Support AI LLC at the mobile phone number you provided.

2. Consent to Receive SMS Messages

By providing your mobile phone number and checking the consent box on our website forms, you expressly consent to receive SMS text messages from Swift Support AI LLC, including:

• Appointment confirmation messages
• Appointment reminder messages (typically sent 24 hours before scheduled appointments)
• Reschedule and follow-up notifications
• Promotional messages about our services, offers, and updates
• Service-related notifications

Consent is not a condition of purchase. You may opt out at any time by following the instructions in Section 4 below.

3. Message Frequency

Message frequency varies depending on your engagement with our services. Typically, you can expect to receive:

• Appointment-related messages: 2-3 messages per scheduled appointment (confirmation, reminder, follow-up)
• Promotional messages: Approximately 1-3 messages per month
• Total estimated frequency: Up to 5-10 messages per month

Actual message frequency may vary based on your interactions with our services and scheduled appointments.

4. How to Opt-Out (STOP)

You can opt out of receiving SMS messages from Swift Support AI LLC at any time by:

• Text "STOP" to any message you receive from us
• Text "UNSUBSCRIBE" to opt out
• Contact us directly at (734) 472-2895 or info@swiftsupportai.com

After you send "STOP," we will send you a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from Swift Support AI LLC unless you re-opt-in by visiting our website and providing consent again.

5. Help & Support (HELP)

For assistance with our SMS program, you can:

• Text "HELP" to any message you receive from us
• Text "INFO" for program information
• Call us: (734) 472-2895
• Email us: info@swiftsupportai.com
• Visit: swiftsupportai.com/contact

6. Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Swift Support AI LLC does not charge for SMS messages, but your carrier may charge you for receiving text messages according to your mobile plan. Please contact your mobile carrier for details about your messaging plan and any applicable charges.

You are responsible for all charges related to text messages imposed by your mobile carrier.

7. Supported Carriers

Our SMS program is supported by major U.S. carriers, including but not limited to:

Carriers are not liable for delayed or undelivered messages. If you experience issues receiving messages, please contact your mobile carrier or reach out to us for assistance.

8. Privacy & Data Use

Your privacy is important to us. We collect and use your mobile phone number and related information in accordance with our Privacy Policy. By participating in our SMS program, you consent to our collection and use of your information as described in our Privacy Policy.

We will not sell, rent, or share your phone number with third parties for their marketing purposes without your explicit consent. Your phone number will only be used by Swift Support AI LLC to send you the messages you have consented to receive.

9. User Responsibilities

By participating in our SMS program, you agree to:

• Provide accurate and current mobile phone number information
• Notify us immediately if your phone number changes
• Ensure you are the account holder or have authorization from the account holder to receive text messages at the provided number
• Understand that your mobile carrier's normal messaging and data rates apply

10. Program Changes & Termination

Swift Support AI LLC reserves the right to modify or terminate the SMS program at any time, for any reason, with or without notice. We may change these terms and conditions at any time by posting updated terms on our website. Your continued participation in the program after changes are posted constitutes your acceptance of the modified terms.

If we make material changes to the program that affect your rights, we will notify you via SMS or email before the changes take effect.

11. Disclaimer of Warranties

Swift Support AI LLC makes no warranties or representations regarding the SMS program, including but not limited to:

• Timely delivery of messages
• Successful message delivery to all carriers
• Uninterrupted or error-free service

We are not liable for any delays in receipt of SMS messages, as delivery is subject to effective transmission from your mobile carrier. SMS messages are distributed via third-party mobile network providers, and therefore, we cannot guarantee message delivery.

12. Limitation of Liability

To the maximum extent permitted by law, Swift Support AI LLC shall not be liable for any damages arising from your participation in the SMS program, including but not limited to direct, indirect, incidental, or consequential damages.

13. Contact Information

For questions, concerns, or support related to our SMS program, please contact us: